- What
can I have you do for me?
As long as it is not illegal or immoral, you can inquire
about almost anything. For suggestions, see the Services
page or the Detour
Services blog.
-
Why should I pay you to do something I can do myself?
Because there
are so many other things that only you
can do. Let us handle your every day administrative tasks.
Then you'll have time to figure out that new marketing message,
develop the next customer contact, or finally take a long,
overdue vacation.
- What
does "licensed and insured" mean?
Detour Services is a fully-formed legal entity. The company
holds the appropriate licenses and registrations required
by federal, state, and local governments to operate as an
official business. Unlike other freelance or amateur operators,
you are protected with us.
We operate as a vendor for your business. You do not have
to worry about employment taxes, workers' compensation,
or other headaches.
Detour Services also is abundantly insured for the services
it provides. Our liability and professional coverages are
robust and appropriate. Detour's clients may rest assured
that we are prepared to cover everything from accidental
breakages to more serious matters.
- How
do packages work?
Packages are prepaid bundles of service hours. With every
task assigned, that time is subtracted (in 15-minute increments)
from the total. For assignments requiring more than one
person, time is deducted for each assistant.
Statements are sent out weekly or monthly listing time used,
tasks completed, and time remaining. They make great gifts.
Package hours may only be applied to future assignments.
They may not be used for existing invoiced amounts.
- What
is your invoicing procedure?
Invoices are mailed or emailed shortly after work is completed.
Credit cards and personal checks are both accepted. PayPal
processes your online payments conveniently and securely.
All payments are due within fourteen days of the date on
the invoice.
- How
do you handle on-location non-supervised assignments?
On-location assignments do not always require your presence.
Detour Services is fully prepared to accept and protect
entry keys and security codes. Fully licensed and insured,
we make sure your possessions are in trusted hands.
- Who
will do my work?
Marie Kung, the company's owner, and Supervising Executive
Assistant, will always be your main contact. In order to
achieve the best possible results for our clients, Detour
does rely on the talents of a few hand-picked consultants,
vendors, and contractors. They have all signed Detour's
confidentiality and standard of
service agreements.
Please
feel free to call or email if you have a question that is not
answered on this page. The contact information is in the top
left corner of this page. |
